“How Our Service Works”

How Southhall Travel & Services Works

1. Send Us Your Travel Details
   Share your preferred dates, destination, and passenger information through our contact form or WhatsApp/phone.
2. We Search the Best Options
   Our team compares multiple airlines, hotels, and packages to find deals that match your budget and preferences.
3. Confirm & Pay Securely
   Once you approve an option, we issue the ticket or reservation and send you confirmation by email/WhatsApp.
4. Travel with Confidence
   We remain available for support before and during your journey for any booking-related assistance.

How to Book With Southhall Travel & Services

Booking with us is simple and fast:

1. Contact us via WhatsApp, Email, or Phone
2. Share your travel dates, route, and number of passengers
3. We provide you with the best available flight and hotel options
4. After confirmation, we issue tickets and send them directly to you
5. Full after-sales support until your journey is completed

Frequently Asked Questions (FAQ)

Do you only serve customers in the UK?
We are UK based but assist customers worldwide for international travel.

Can I book through WhatsApp?
Yes, most of our bookings are handled through WhatsApp, Email, and Phone.

Do you provide Umrah packages?
Yes, we provide UK to Saudi Arabia Umrah flight and hotel packages.

Can you arrange last-minute flights?
Yes, subject to availability we assist with urgent and last-minute bookings.

Do you offer cheaper fares than online websites?
We compare multiple airlines and suppliers to find competitive rates for our customers.

Contact Southhall Travel & Services

📍 United Kingdom
📞 Phone: +44 208 150 4909
📧 Email: support@southhalltravel.services
💬 WhatsApp: +44 208 178 2144

Business Hours:
Monday – Saturday: 11:00 AM – 6:00 PM
Sunday: Closed

We serve customers across the UK and internationally.

Popular UK Flight & Travel Routes

We actively provide travel services for the following international routes from the UK:

• UK to Saudi Arabia – Hajj & Umrah packages, Madinah & Makkah hotel stays
• UK to Pakistan – Flights to Lahore, Karachi, Islamabad & Sialkot
• UK to India – Flights to Delhi, Mumbai, Amritsar & Ahmedabad
• UK to United Arab Emirates – Dubai & Abu Dhabi flight deals
• UK to Oman – Muscat flight bookings & hotel packages
• UK to United States – New York, Chicago, Texas & other destinations
• UK to Europe & Worldwide Destinations

We also provide return flights from these countries back to the United Kingdom.

UK Travel Services by Southhall Travel & Services

Southhall Travel & Services is a UK-based travel agency providing reliable and affordable flight and hotel booking services to customers across the United Kingdom. We specialise in international travel from the UK, with a strong focus on South Asia, the Middle East, and global destinations.

We assist customers travelling for:
• Family visits
• Umrah & religious travel
• Holidays & tourism
• Business trips
• Student travel
• Emergency travel

All bookings and travel support are handled professionally via WhatsApp, Email, and Phone, ensuring fast, secure, and personalised service before and after your journey.

Contact Southhall Travel & Services

Southhall Travel & Services is a UK-based online travel agency serving customers worldwide.
We do not offer walk-in or in-person office services.

All bookings, inquiries, and support are handled through WhatsApp and email for quick and secure communication.

Our team can assist you with:
• Flight bookings
• Hotel reservations
• Travel packages
• Refunds & ticket changes

Office Information

Southhall Travel & Services operates as an online travel platform.
Our address is for registration and correspondence purposes only.
We currently do not offer walk-in or in-person services.

All bookings and customer support are handled through:
📱 WhatsApp
📧 Email
📞 Phone

Refund & Cancellation Policy

This Refund & Cancellation Policy explains how cancellations, changes, and refunds are handled for bookings made through Southhall Travel & Services.

1. General Policy
– All bookings are subject to the fare rules and conditions of the airline, hotel, or travel supplier.
– Many promotional or discounted fares may be non-refundable or may allow limited changes with fees.

2. Cancellations by the Customer
– If you wish to cancel your booking, you must contact us in writing at email or whatsapp as soon as possible.
– We will inform you of the applicable airline/hotel penalties and any service fees before processing the cancellation.
– Our service fees (if any) may be non-refundable.

3. Changes & Rebooking
– Changes such as date, route, or name corrections are subject to availability and supplier rules.
– Additional charges and fare differences may apply.

4. Cancellations by Airline or Supplier
– If a flight or service is cancelled by the supplier, we will assist you according to the airline’s or supplier’s policy (refunds, vouchers, or rebooking).
– The final decision and amount are controlled by the supplier, not us.

5. No-Show
– If you fail to show up for your flight or check-in, most tickets are fully non-refundable as per airline rules.

6. Processing Time
– Approved refunds may take [7–14 business days] to be processed by the supplier and returned to your original payment method.

Disclaimer

The information on https://southhalltravel.services is provided for general information and booking purposes only.

While we strive to keep all details accurate and up to date, flight schedules, prices, availability, and travel restrictions may change without prior notice and are controlled by third-party suppliers.

Southhall Travel & Services does not guarantee the completeness, reliability, or accuracy of information provided by airlines, hotels, or other travel partners. Any action you take based on the information on this website is strictly at your own risk.

We recommend checking all booking details, travel requirements, and restrictions directly with the relevant airline, embassy, or authority before travelling.

Terms & Conditions

These Terms & Conditions (“Terms”) govern the use of the website https://southhalltravel.services and the travel services provided by Southhall Travel & Services (“we”, “us”, “our”).

By using our website or making a booking through us, you agree to these Terms.

1. Our Services
We act as an intermediary between you and travel suppliers, including airlines, hotels, tour operators, and other service providers. All bookings are subject to the terms and conditions of the relevant supplier.

2. Booking & Payment
– Bookings are confirmed only after payment is received and you receive a written confirmation from us.
– You are responsible for providing accurate passenger details and travel information.
– Prices are subject to availability and may change until the booking is confirmed.

3. Travel Documents & Requirements
– You are responsible for ensuring you have valid passports, visas, health documents, and any other required travel permissions.
– We are not responsible for losses resulting from failure to obtain required documents.

4. Changes & Cancellations
– Any changes or cancellations are subject to the fare rules and policies of the airline, hotel, or other supplier.
– Our Refund & Cancellation Policy forms part of these Terms.

5. Limitation of Liability
– We are not liable for acts, errors, delays, or omissions of third-party suppliers.
– We are not responsible for losses due to flight delays, cancellations, overbooking, or force majeure events (such as weather, strikes, or government restrictions).
– Our liability, if any, is limited to the amount of service fees paid to us.

6. Use of Website
– You agree not to use this website for any unlawful or fraudulent purpose.
– All content on this website is owned by us or our licensors and may not be copied or reproduced without permission.

7. Governing Law
These Terms are governed by the laws of United kingdom, and any disputes shall be subject to the exclusive jurisdiction of the courts of United Kingdom.

Privacy Policy

This Privacy Policy explains how Southhall Travel & Services (“we”, “us”, “our”) collects, uses, and protects your personal information when you use our website https://southhalltravel.services and our travel services.

1. Information We Collect
We may collect the following information when you contact us or make a booking:
– Name
– Email address
– Phone number
– Travel details (dates, destinations, passenger information)
– Payment-related information (processed securely through third-party payment providers – we do not store full card details).

2. How We Use Your Information
We use your information to:
– Process and manage travel bookings
– Communicate with you about your enquiries and reservations
– Send booking confirmations and travel documents
– Improve our services and customer support
– Comply with legal and regulatory requirements.

3. Sharing of Information
We may share your information only with:
– Airlines, hotels, and travel suppliers necessary to complete your booking
– Payment service providers to process transactions
– Government or regulatory authorities when required by law.
We do not sell your personal information to third parties.

4. Data Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

5. Cookies
Our website may use cookies to improve user experience, analyse traffic, and support website functionality. You can control cookies through your browser settings.

6. Your Rights
You may contact us to request access, correction, or deletion of your personal data, subject to applicable law.

7. Contact Us
For any privacy-related questions, please contact:
Email: southhalltravels.services@gmail.com
Address: 3 Asylum Road, Londonderry, United Kingdom, BT48 7DX

8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

SOUTHHALL TRAVEL & SERVICES
Registered Business Name: Southhall Travel & Services Ltd
Company Registration Number: NI735269
Registered Address: 3 Asylum Road, Londonderry, United Kingdom, BT48 7DX
Phone: +44 208 150 4909
Email: support@southhalltravel.services
Business Type: Travel agency providing international flight bookings, hotel reservations, and holiday packages.

Brand Disclaimer

Southhall Travel & Services is an independent travel company and is not affiliated, associated, authorized, or connected with Southall Travel Ltd or any similarly named business.